Terms of service

Terms of Service

Last updated: 29 August 2026

1. Overview

Welcome to Beyond Tokaj.

These Terms of Service govern your use of the Beyond Tokaj website and your purchase of products from us. Throughout these Terms, “we”, “us” and “our” refer to Beyond Tokaj.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services to you.

By accessing our website or placing an order, you agree to these Terms of Service and our Privacy Policy.

2. Age Restriction and Alcohol Sales

Beyond Tokaj sells alcoholic beverages. You must be 18 years of age or older to purchase alcohol from us.

By placing an order containing alcohol, you confirm that you are at least 18 years old.

We and our delivery partners reserve the right to request valid photographic identification to verify the recipient's age.

Where age cannot be satisfactorily verified, delivery may be refused and the alcohol returned to us.

Alcohol must not be purchased on behalf of anyone under the age of 18.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, vintages, alcohol content and other information displayed on our website are accurate.

Wine is an agricultural product and individual vintages, labels, packaging and other characteristics may occasionally vary.

All products are subject to availability. We reserve the right to withdraw or discontinue products or limit quantities at any time.

4. Orders

When you place an order through our website, you are making an offer to purchase the products in your order.

Receiving an automated order confirmation does not necessarily mean that we have accepted your order.

We reserve the right to refuse or cancel an order where reasonably necessary, including where a product is unavailable, pricing information is incorrect, payment cannot be authorised, fraud is suspected, or legal age requirements cannot be satisfied.

If we cancel an order after payment has been taken, we will refund the relevant amount.

5. Prices and Payment

All prices are displayed in Pounds Sterling (GBP).

Applicable taxes will be dealt with in accordance with UK law.

Delivery charges, where applicable, will be clearly displayed before you complete your purchase.

We reserve the right to change prices at any time, but changes will not affect orders that we have already accepted.

6. Delivery

We currently deliver to eligible addresses within the United Kingdom, subject to the delivery options and restrictions displayed on our website.

Delivery estimates are provided in good faith but are not guaranteed.

Someone legally permitted to receive alcohol must be available where required by our delivery partner.

Our courier may request photographic identification or apply an age-verification policy before handing over alcohol.

We reserve the right to restrict delivery to certain locations where our courier cannot provide an appropriate alcohol delivery service.

7. Damaged or Incorrect Wine

Please inspect your order when it arrives.

If bottles arrive damaged, leaking, broken or you receive an incorrect product, please contact us as soon as reasonably possible at beyondtokaj@gmail.com, preferably with photographs of the package and affected bottles.

Where appropriate, we will arrange a replacement, refund or other suitable resolution.

This does not affect your statutory rights.

8. Cancellations and Returns

Your cancellation and return rights are governed by applicable UK consumer law and our Refund Policy.

Nothing in these Terms is intended to exclude or restrict any statutory rights that cannot legally be excluded or restricted.

Please refer to our Refund Policy for further information regarding cancellations, returns, damaged products and refunds.

9. Responsible Drinking

Beyond Tokaj supports the responsible consumption of alcohol.

Our products are intended for adults aged 18 and over. Please enjoy wine responsibly.

10. Website Accounts

If you create an account with us, you are responsible for maintaining the confidentiality and security of your login information.

You must provide accurate and current information when placing an order or creating an account.

11. Intellectual Property

Unless otherwise stated, the Beyond Tokaj name, branding, website design, written content, graphics and original materials displayed on our website belong to Beyond Tokaj or are used with permission from their respective owners.

You may use our website for personal, non-commercial purposes.

You may not reproduce, distribute, commercially exploit or substantially copy our content without prior permission.

12. Third-Party Services

Our website may use or link to third-party services, including payment providers, delivery companies, social-media platforms and other services.

Your use of those third-party services may also be governed by their respective terms and privacy policies.

13. Shopify

Our store is powered by Shopify.

Shopify provides the e-commerce infrastructure used to operate our store, but purchases made through Beyond Tokaj are transactions between you and Beyond Tokaj.

This reflects the Shopify relationship described in the original Terms template you supplied.

14. Privacy

Personal information collected through our website is processed in accordance with our Privacy Policy.

Because our store is hosted by Shopify, certain personal information may also be processed by Shopify and other service providers necessary to operate our store.

The original Shopify template similarly explains that customer information may be transmitted to Shopify and relevant service providers.

15. Prohibited Uses

You must not use our website for unlawful purposes, attempt to interfere with its operation or security, introduce malicious software, fraudulently obtain products, infringe intellectual-property rights, or use our services in a way that violates applicable law.

We reserve the right to restrict or terminate access where these Terms are materially breached.

16. Errors and Availability

Occasionally our website may contain typographical errors or inaccuracies relating to product descriptions, availability, vintages, pricing, promotions or delivery.

We reserve the right to correct genuine errors and update information.

If an error materially affects an order you have already placed, we will contact you where appropriate.

17. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable UK consumer law.

To the extent permitted by law, we will not be responsible for losses that were not reasonably foreseeable when the contract was formed or losses arising from use of our website for commercial purposes where you are purchasing as a consumer.

18. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services or legal requirements.

The current version will be published on this page together with its latest update date.

19. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer, you may also have rights under the mandatory laws applicable where you live.

20. Contact Us

Questions regarding these Terms of Service can be sent to:

Beyond Tokaj
95 Ollerton Road
Barnsley
S71 3DS
United Kingdom

Email: beyondtokaj@gmail.com
Telephone: 07443 533257

Company registration number: Not applicable
VAT registration number: Not applicable